Navigating Common Troubleshooting Scenarios with Your Interactive Screen

An interactive screen is a helpful device for groups. You can write notes, draw diagrams, or show videos on it. It is easy to use and works well for offices, classrooms, or training sessions. But, like any device, you might face minor issues now and then. These could include a blank screen or no sound. This post will share simple tips to solve these problems and keep your interactive screen running smoothly.
Meet Evig
Evig is a leading audiovisual company based in Dubai, UAE. It supplies different products for displays, sound, and lighting and advises on setting up and maintaining equipment. Evig, an audio visual equipment supplier Dubai, is the authorized distributor of Avocor in the UAE. This means that it can offer genuine products and proper support. Its goal is to ensure that you have the best experience with your audiovisual tools.
About Avocor
Avocor creates screens that help people share ideas. Their products connect easily with meeting apps like Microsoft Teams and Zoom. Based in Oregon, USA, they focus on making technology user-friendly. People use their displays in offices, classrooms, and medical centers. Avocor aims to help everyone work together, even in different places. Using Avocor screens, teams can write, draw, or talk without hassle.
A Quick Look at the Avocor E Series
The Avocor E Series is a collection of interactive screens that let you write and draw without delay. They have a bright 4K display and a special glass coating that reduces glare and fingerprints. You can connect laptops or other devices through HDMI, USB, or Type-C. These screens also have a built-in sound bar, giving clear audio for video calls or presentations. With the E Series, meetings and classes become easy and fun.
Common Problems You Might See
Even with a top-quality interactive screen, you may face minor hiccups. One common issue is a blank display, where nothing shows up. Another problem might be that there is no sound, which can disrupt a presentation or lesson. Sometimes, the touch feature may not respond, making it hard to write on the screen. You could also see apps freezing or running slowly. Knowing about these issues helps you fix them fast.
Simple Checks Before Calling for Help
If the screen is blank, first check the power and cable connections. Make sure everything is plugged in and turned on. Also, pick the correct input source on the screen menu, like HDMI 1 or HDMI 2. Check the screen and your computer’s volume settings if there is no sound. Sometimes, you must choose the correct speaker in your computer’s sound menu. A quick restart of your screen or device can solve many minor issues.
Touch Troubles and Quick Fixes
When the touch feature does not work, clean the screen gently with a soft cloth. Ensure you’ve firmly connected the USB cable for touch to the screen and your computer. If the touch is still not working, try restarting everything. Also, check if any driver updates are needed for the touch function. If these steps do not help, contact Evig, an audio visual equipment supplier, Dubai, for expert guidance.
Dealing with Slow Apps and Freezes
Apps can freeze or slow down if your device is overloaded. Close any programs you do not need and see if it helps. Keeping your software up to date can also fix many bugs. If your computer or screen is older, it may struggle with newer applications. Talk to Evig for advice on upgrading or adjusting your setup. Regular updates and simple maintenance often solve many performance problems.
Tips for Taking Care of Your Screen
A little care goes a long way. Wipe your interactive screen with a soft, dry cloth to keep it clean. Avoid harsh cleaning sprays or liquids that could damage the display. Place the screen in a spot with good airflow to prevent overheating. Also, update the firmware when new versions are released, as these updates can improve performance. If you need a repair or replacement part, Evig is ready to help.
Conclusion
An interactive screen can make learning and teamwork more lively. Minor glitches can happen, but many are easy to fix with basic checks. Look at cables, restart the device, and clean the screen regularly. When in doubt, reach out to Evig for quick solutions and support. Thanks to their link with Avocor, they know how to keep these screens in shape. With simple care and guidance, your Avocor E Series screen will serve you well for a long time.